Snehal Indra – Tourism and Hospitality

Class of 2015

Coming into UF, I was majoring in Business Management at Warrington College of Business. In addition to my business classes I was also interested in learning about the psychology behind people’s action. If I had that knowledge, I felt that I will be in a better position to lead my future employees and exceed a customer’s expectation from the company I will work for. After taking several elective in the field of psychology and sociology, I found out that the Tourism & Hospitality Management degree required several of those classes as part of their curriculum. Therefore I decided to do a dual degree in Tourism & Hospitality Management and Business Management. Classes from both majors helped me in during my internship because I was able to learn the technical skills and personal skills needed to succeed and leave my mark at Best Western Gateway Grand. In addition to that, by taking leadership positions in various organizations at UF, I was able to develop experience in leading and working with several people which helped me create friendships in every department of my internship.

At Best Western Gateway Grand I am going through every single department of the hotel in 13 weeks. The departments I go through are: Front Desk, Sales, Catering, Banquets, Kitchen, Restaurant, House Keeping, Maintenance, Controller, and the General Manager. In each department I was doing the tasks assigned to staffs as well as following the managers around to learn what factors they consider they make their decisions and budgets.

After my Internship, I plan one working for year before going back to get my Masters in International Business. In the meantime, I am going to explore different industry with outside and within the tourism industry to find out where I fit in best.